Question 1

Is my subscription account-based or device-based?

Accepted Answer

Your subscription is device-based, which means that we track your subscription based on the device you use to make the purchase. This means that if you pay for a subscription on one device and then login with the same account on a different device with a different Apple / Google ID, there will be no subscription.

Question 2

Do I have to buy "credit packs" to use DesignSense AI?

Accepted Answer

Absolutely not. Unlike other design tools that charge you $19 for a limited pack of 100 credits, DesignSense AI believes in creative freedom. Our base subscription gives you Unlimited SD Drafts, meaning you can ideate, tweak, and redesign your room as many times as you want without any "credit anxiety."

Question 3

Am I locked into a long-term contract?

Accepted Answer

No. DesignSense AI is a flexible, month-to-month subscription. You can easily upgrade, downgrade, or cancel your plan at any time directly from your account dashboard with zero hidden fees or cancellation penalties.

Question 4

What is the difference between an SD Draft and an 8K Render?

Accepted Answer

SD (Standard Definition) Drafts are perfect for rapid ideation. Because you get unlimited SD drafts on our $19.99/month plan, you can rapidly test dozens of different styles, color palettes, and layouts in seconds.

8K Renders are your final, presentation-ready masterpieces. These utilize our premium upscaling engine to create hyper-realistic lighting, crisp textures, and photorealistic details perfect for client pitches or final decision-making.

Question 5

Can I edit just one piece of furniture, or do I have to redesign the whole room?

Accepted Answer

You can edit specific items! While basic tools only offer full-room staging, your DesignSense subscription includes access to TouchUp Studio. This allows for precision editing, meaning you can swap out a single desk, change the color of just the rug, or remove clutter while keeping the rest of your original room exactly the same.

Question 6

Can I use the rendered images for commercial purposes?

Accepted Answer

Yes. If you are on a paid subscription tier (perfect for interior designers, contractors, or real estate agents), you have full commercial rights to use the AI-generated renders for client presentations, real estate listings, marketing materials, and social media.

Question 7

Do I need any technical skills or design experience to use the paid features?

Accepted Answer

Not at all. While DesignSense AI produces professional-grade 8K renders, the platform is built for everyday homeowners and DIYers. There is no steep learning curve and no complicated 3D modeling software to master. If you know how to snap a photo with your smartphone, you can use our TouchUp Studio and limitless generation tools. It is 100% visual, completely jargon-free, and yields stunning results in seconds.

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